Return & Refund

Thank you for visiting and shopping at denalistore.com. Following are the terms and conditions that constitute our Shipping Policy.

Shipment processing time

All orders are processed within 1 business days.  If we are experiencing a high volume of orders, shipments may be delayed by 2 days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout. The cost is based on your pin code and approximate weight and dimensions of the shipment. Delays in deliveries can occasionally occur. We currently do not offer the cash on delivery payment option.

International

We currently ship to only USA. We use leading courier partners like DLH, FedEx and Aramex to ship our orders.

In case we are unable to deliver to your pin code, we will inform you of the same via email and refund your order within 1 to 2 business days.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.